Returns & Refunds
Last updated: 2026-04-20
1. Digital service and no “change of mind” refund
All products sold through Liknia are digital services. After successful payment, delivery is provided electronically and, for many services, is initiated quickly or without undue delay, as described on the product page. Because of the nature of these services, refunds are not available simply because you change your mind, made a wrong choice, or misunderstood the product after delivery or after you asked for immediate start.
2. When a refund from Liknia may be considered
A refund of your payment, or a partial refund where fair, may be considered when the problem is on Liknia’s side—for example: the website or order system was unable to process your order correctly through no fault of your own; your payment was charged but the service was not made available to start; or a clear, documented technical failure in our systems prevented us from starting or continuing delivery, and the issue is not resolvable in a reasonable time. This list is indicative; we assess each case with reference to the order and our records.
3. When we do not offer a refund
We do not offer refunds for dissatisfaction with platform effects (e.g. engagement metrics, reach, or ranking), for account actions taken by third-party networks, for incorrect or ineligible information you provided, or for limitations clearly stated in the product text. We also do not refund when the service was delivered in material accordance with the offer or when you have expressly agreed to instant delivery and performance has already begun, except where law requires otherwise.
4. How to request a review
Contact us through the contact page, or your account’s messaging if available. Include your order ID, email, and a short description. We may ask for additional information. We aim to respond within a few business days. If we confirm an eligible technical or service error on our side, we will process the agreed refund to the same payment method where possible, within a reasonable period (for example, 5–10 business days after approval, depending on your bank or provider).
5. Nothing in this policy limits mandatory rights
If you are a consumer, mandatory rights in your country remain unaffected. This policy is meant to be read together with the Terms of Service and Distance Sales Agreement.