Frequently asked questions
Last updated: 2026-04-20
Short answers to common questions. If yours is not listed, use the contact form or, if you are logged in, your Messages area.
Do you need my social media password?
No. We only ask for public details required for delivery, such as a public post link or handle. Never share your password with anyone claiming to be Liknia.
What happens after I pay?
Digital services are designed to be processed and delivered on a best-effort basis as described on the product page. You can check status and get help in your account when you are logged in.
How fast is delivery?
Start times and timelines depend on the package, the platform, and current volume. The service page and your order information show what to expect.
What if there is a problem on Liknia’s side (site error, payment but no start)?
Contact us with your order information. If a failure is due to our systems or a clear service fault on our side, we can review a refund in line with our Returns & Refunds page.
What is the difference between High-Quality and Premium where both exist?
Both are explained on each product. In general, High-Quality is a reliable default tier, while Premium is where we position the strongest available option and priority handling when supported by the provider.
How do I get support?
Use the contact page, or, if you have an account, open a support thread from your user area. Include your order or package name when possible.
By using Liknia, you also agree to our Terms of Service, Privacy Policy, and Distance Sales Agreement where applicable.